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Old Sep 11, 2012 | 5:21 pm
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YEGTigger
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Join Date: Dec 2010
Location: YEG
Programs: AC*SE, Marriott Plat, Natl Exec, NEXUS
Posts: 437
Originally Posted by YEG Guy
Each computer system may have a different response. But here is a good general rule:

When you checkin for the flight, check with the agent if the AC*G remark appoears and you are recognized as *G flier. If you are not recognized as *G, then have the agent delete your AE#, save the PNR update, then re-enter your AE#. This procedure will regenerate your FFP status and should get you into *G. As a back up, have screen print documentation that you are a new Elite and *G member.
Great, that's what I'll do. Thanks for the detailed instructions. Everything is all good on the AC side, but this morning I wasn't recognized on US. Didn't matter to me because I had no checked bags and a half full plane, but for the future I will get them to fix it.
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