Join Date: Oct 2011
Location: LON SIN HKG
Programs: AA, SPG, Hh, Amex MR, Marriott, ICH, VA, CC, LH
Posts: 433
Flight connection missed due to delay
I would be grateful for anyone able to advise.
Some time ago I made a BMI booking FRA - BKK. The problem is the connection out of FRA was missed this evening. The cause of the delay was a LH flight delay, arriving into FRA on a paid ticket.
Lufthansa were helpful by changing the ticket profile ( on the same PNR ) for tomorrow's flight, but they say it is necessary to get BMI to re issue the ticket.
I wonder what they might have to say, I am hopeful they will help in the circumstances but I am not sure.