Originally Posted by
bearbrick
..my point was that english ought to be dropped altogether ( even as a so called international language of "business") which means OP would then need to find some other way to communicate or dont fly SQ or other airlines that outsource their call centre functions..
Denial as a solution? Sounds like something SQ or UA or one of these carriers with cheap call centers could actually come up with
...
dont take it for granted that those non native speakers of english have to speak the Queens' english ...or in his case american english. or have to understand the american drawl .
It may be frustrating but there is a reason that it is outsourced ..
The reason is evident. But for SQ not-outsourcing would not even address those issues. That makes this thread so hilarious.
As for the rest ... you sound entirely oblivious to the whole situation: any Australian or American would understand you if you talked insular English ... and you'd understand them. This presumption doesn't hold with many of the call centers.
I have however not had language problems with SQ agents, I must admit - it always seemed to be the system or an unwilling sup rather than the language barrier.