Though the way of the interaction with the family may not have been the best it is interesting to follow this thread bearing in mind in 2008 everyone on this forum was bashing EK after EK201 (A380) diverted into MUC.

The diversion was due to a dehydrated girl, similar story, dying in the end. All the "experts" on the forum knowing everything and having all the medical knowledge without any degree, not having been there, suggesting what EK should have done to prevent it (e.g. not letting them board in DXB, calling MEDLINK for advice)...
http://www.flyertalk.com/forum/emira...verts-muc.html