FlyerTalk Forums - View Single Post - GPU waitlist removed at check-in
View Single Post
Old Sep 8, 2012 | 6:41 pm
  #23  
sbm12
A FlyerTalk Posting Legend
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Originally Posted by ULMFlyer
So, if it's an airport function why was RobOnLi able to do it over the phone?
There may be an agent willing to make the call to have it done. Or a supervisor who is willing to open up the alternate interface and do it. But the vast majority of the agents do not know how to do it and they have no need nor motivation to do so.

Feel free to call in repeatedly and fight with the agents about it for hours if you want.
sbm12 is offline