Originally Posted by
blug
Kudos to you for remaining calm and professional after so many rude replies which are classic examples of over-entitled elites. No other airline (to my knowledge) ever offered this feature and you don't see their elite members rant like this.
You are right about rude and emotional commenting. You are dead wrong, however, about the substance of removing this feature.
Yes, other airlines don't have it. But it is effectively available to the public in that all travel agents can see it as well.
Further, it is important to note that UA loyal-flyers base their loyalty on the features UA does offer, not what other airlines don't offer. And UA loyal flyers make decisions to tolerate negative things on UA but not on competitors in exchange for positive things that UA has (for example DL & AA with no min fare class for int'l upgrades and AA with 8 upgrades vs. UA with 6).
Many folks like me have long treasured the ability to see not only R and award availability, but also how many seats in each class are available which allows more flexibility in timing of my purchases.
So it is quite fair and reasonable to be upset when a feature which many treasured and heavily relied upon is yanked away from us. Not cool.