Originally Posted by
RobOnLI
There's always something new at UA. The agent has me on hold a lot while she's talking to someone at the 1K desk who now has my original agent on hold.
But the agent came back to me and said I used an RPU and not a GPU which won't work on LAX-LHR. DUH! I used a GPU online because that's all I could use and my account history shows that I redeemed a GPU. She's getting confused and now going back to talk to the 1K agent.
Still not resolved and not getting anywhere after 25 minutes on the phone.
Sucks UA puts passengers through this BS.
-RM
Sorry to hear that!
GL w/getting it all straightened out!
Just to clarify, the original 'waitlisting' (with an instrument) does expire at T-24 (of your PNR). Then you get added to 'upgrade standby list' that eventually goes under 'airport control'. You are still on the upgrade list, but just can't see yourself until after OLCI of your first flt. I noted that you said that you've already done OLCI for the 1st flt, so am not sure what's going on w/your PNR that you are not showing up on the 'upgrade standby list' (under 'flight status').
