Originally Posted by
bakersdozen
I noticed you got upgraded for *G as well. I did too on one of the segments. I questioned my AE contact if that could be the problem as maybe the booking class they were searching for was incorrectly entered (flown different from booked). She said that wouldn't be a problem... but I don't know...?
Also one of the mights was canceled and I was reassigned to a new flight #... I questioned if that had caused an issue too? She said it shouldn't.
I don't think the *G upgrade was the issue because I was upgraded in both directions, and one posted while the other didn't. There were also no flight cancellations or changes in my case, so really not sure what could be causing this issue. Only thing I can think of is my Aeroplan account has my middle name in it, while my ticket/boarding pass didn't. But this has not affected the other legs on this trip or any of the 45 other legs that have been posted to my AE account this year. Sigh...
I was upgraded on both AV and TA segments, so I'm not sure about PointWeasel's declaration that AV absolutely does not do *G upgrades. In fact, both airlines were even nice enough to upgrade my travel companion, who has no status AND was traveling on a separate PNR.
Overall, my experience with both AV and TA was very pleasant. If only they can get their IT department together...