FlyerTalk Forums - View Single Post - Avianca miles posting to Aeroplan - Let the saga (?) begin!
Old Aug 31, 2012 | 7:53 am
  #26  
capedreamer
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Join Date: Jun 2010
Location: MEX
Programs: AC E75K
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Originally Posted by AC888
Recently flew YYZ-BOG-LIM-CUZ on Aug 11 and LIM-BOG-YYZ on Aug 19 with BOG-LIM-CUZ on Taca and LIM-BOG on Avianca.

The miles for LIM-BOG posted on Aug 20, much faster than even the AC segments.
The miles for BOG-LIM-CUZ are still missing, so it looks like I'll have to do a manual submission.

On the bright side, got myself and my travel companion upgraded on the Taca/Avianca segments as a *G.
Sigh...what a mess.

1. Aeroplan did not contact me to let me know of the outcome of the investigation like they said they would.
2. But I happened to call in for another inquiry and decided to ask the agent to check in on the status of this request. Apparently Avianca rejected Aeroplan's claim with no explanation.
3. Aeroplan cannot locate the boarding pass copies I sent, so asked me to resend so that they can "escalate to Avianca".

This is quite annoying because I'm quite close to hitting SE for the first time, and with the missing miles plus a flight I'm booked on next week, I would be crossing the 100K threshold.
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