Originally Posted by huegli

We stayed there a couple of weeks ago. The rooms (we had a Club suite), the public areas and especially the Executive Lounge are very nice. They can't pour you enough champagne in the lounge

What was a disappointment though was the restaurants. We dined at their Chinese restaurant. They gave away half of our pre-reserved Peking Duck, couldn't find the white wine we ordered, couldn't find the red wine we ordered and generally spoke hardly any English. I have to say though that the situation was handled very professionally by management of the hotel afterwards.

I think this is a general issue in Macau nowadays: the place now almost exclusively caters to Chinese customers, so they don't (or can't) hire personnel which has the skills to cater to international customers.