Originally Posted by
mcdade
Anyone seen any credits yet? It's almost been two months and still nothing, I have 4 "flight already credited" notes in my statement but still no real credits for the flights. I emailed over a month ago and still nothing other then a form letter that says we will look into it.
Doesn't anyone from LH even read this forum, it seems like this is a known problem since many people have the same issue.
hey, I had a similar issue with LX back in May. Emailed them twice, sent fax messages. I had to call them @:
Miles & More Service Center
Germany, Verl 33409
Postfach 12 00
Telefon +49 18 05 59 59
Faks +49 52 41 80 60 200
It took me 3 calls to get it fixed, 30 mins each. I was pretty brutal during the third chat with an agent and she fixed it somehow. They gave me a reason: name on M&M card and booking reference didn't match. BS - they have NEVER matched and it always worked.
Good luck!
mfk