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Old Aug 16, 2012 | 5:41 pm
  #6  
fakecd
All eyes on you!
25 Years on Site
 
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,584
perhaps you called MPC and pressed "English" and you are lowly green/silver thus they routed your call to the incompetent Phillipine center. (They were clueless in my request mind as well speak to a fortune teller for my questions)

try call HK, press "2 for Cantonese" to get HK based staff (or china for that matter). Then ask in English. Hopefully you get a better trained agent.
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