FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Aug 14, 2012 | 12:23 am
  #3456  
dfreeman02
15 Years on Site
 
Join Date: Feb 2008
Location: SFO/SJC
Programs: UA 1K, NW forever
Posts: 1,391
a question, an observation, and a rant

1. I booked a 2-pax RT with me (1K) and a GM on one PNR. On the outbound I split the PNR in order to apply for 2 upgrades (we both failed). I selected auto check-in for the return. Is the system smart enough to know that the GM is my companion even though we're now on separate PNRs?

2. Flying BTV-ORD yesterday, the CR7 was oversold by 6. It took the GoJet agent a whole hour to find 5 VDB; he ended up doing 1 IDB. Not sure how much to attribute to a) SHARES, b) agent incompetence (he was really bad at making announcements about what was going on), or c) UA and UX not talking to each other (he had to spend a long time on the phone to get authority to increase the VDB offer).

Luckily the connecting ORD-SFO was delayed 1.5 hours, which brings me to...

3. Nothing to do with SHARES, but: No dinner service in F on a 7.40 pm ORD-SFO flight??? Really???? (Also, was there supposed to be a cookie? We didn't get any.)
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