Originally Posted by
channa
Not only is UA 10% below the average in on time at 69.9% (vs. 80.7% average), they're more than 10 points below the next lowest mainline carrier (AA at 80.3%).
These numbers aren't really that bad relative to other recent airline mergers at similar stages of integration.
DL/NW - 70.2% and 69.9% in months 5, 6 post-reservations cutover
US/HP - Didn't get back above 70% for 6 months after their disastrous cutover (got as low as 55%)
Clearly it's bad and needs to get better quickly but it's pretty much par for the course...