Originally Posted by
eponymous_coward
The point I am driving at is these stats aren't caused by SHARES, because CO was able to operate OK pre-merger
That doesn't prove much of anything. CO was a different animal pre-merger, and SHARES issues and limitations are likely more prevalent in the larger, combined carrier with a more complicated route network and more complicated transactions.
A small business may be able to get away using QuickBooks, but QuickBooks will quickly break under a larger organization.