FlyerTalk Forums - View Single Post - June 2012 DOT Data Released
Thread: June 2012 DOT Data Released
View Single Post
Old Aug 9, 2012 | 5:38 pm
  #29  
cfischer
FlyerTalk Evangelist
50 Countries Visited
3M
80 Nights
20 Years on Site
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,474
Originally Posted by channa
  • Most delayed airline -- again below not just the mainline carriers, but below all the regionals as well.
  • Highest cancellation rate of the mainline carriers.
  • Highest rate of mishandled bags of the mainline carriers.
  • Highest DOT complaint rate.
  • This report included the quarterly DB rates for Q2, and again UA was highest IDB rate of the mainline carriers.
Matches my experience spot on. At least I am not alone, but soon I won't be part of this anymore, because I have other options. What really gets me is the fact that UA apparently doesn't even care. 5 months and counting and they are still getting worse?
cfischer is offline  
Reply