Originally Posted by
mitchmu
Wow. That's horrible.
The decision to over-book is one thing. If they over-book and convert those to VDB, it means the PAX are satisfied, because the "voluntarily" took an offer and most people won't volunteer to take something they don't want.
So, this means that COdbaUA is actually making a conscious decision NOT to offer the level of compensation that DL is offering, that makes a flyer feel OK with being denied boarding.
Rather, they are just grabbing them and throwing them off the plane, and probably spitting on them while they hit the tarmac.
There are regulations for minimum allowable compensation in IDB cases, right? So, this means that, most likely, CO has decided that they won't pay more than the minimum required by law, and that DL is probably paying more than the minimum required by law, to convert IDB to VDB and end up with a happy PAX.
Seem right?
OR the GAs simply dont have time to process the VDBs. On a flight I had July 4th, IAD-TPA there was going to be 8-10 DBs. I volenteered but I needed to be booked on a flight leaving in the next 15 minutes. The GA looked at her screen and said she didn't have time to process it. I didn't take the VDB and as a result UA had to IDB someone.