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Old Aug 8, 2012, 9:38 am
  #6  
PanGalactic
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Join Date: Oct 2011
Location: Her Majesty's United Kingdom
Programs: BA Gold, BA Lounge Rats, BA Audit Survivors, CW Kitchen Defender, CX Noodle Connoisseurs Club
Posts: 5,955
Originally Posted by Leodiensian
Seems so simple... I need to receipt for a flight flown last week to claim on expenses. Booked on BA.com but when I search for the PNR and Last Name I get an error message saying the flight has already been flown. Yes. I know. I just want a copy of my receipt. Must be a very common request. Am I being stupid (I will have been emailed a receipt but I have cleared my inbox since then)?

Also, is it possible to recover a ticket number from a previously flown PNR? Seems this aspect of BA.com is rather weak. Any e-commerce site in the world lets you view previous orders.
Ignore the folks who all say it's your fault for deleting the receipt.

It IS a simple perfectly reasonable request and why BA doesn't make it easy to get this from the website I'm not quite sure.

This is something they should provide and would not be rocket science to implement.

Try giving them a call maybe? Please let us know how you get on!

Good luck
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