FlyerTalk Forums - View Single Post - air china, typhoon and cancelation procedures
Old Aug 8, 2012 | 1:46 am
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travelinmanS
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Originally Posted by jiejie
Originally Posted by travelinmanS
You sound like a typical 老外I'd meet in Big Bamboo I don't think generalizations like this are always accurate.

The OP had a bad experience but I've also managed to get CA to go well above and beyond what they are supposed to do on occasion when irregular ops are involved. It's all a matter of tact, but that's probably true anywhere in the world.
When it comes to Chinese airlines and IRROPs, generalizations like this are indeed, always accurate. If you've managed to get some satisfaction in real time situations out of CA, more power to you. But don't assume your situation is typical.

I have no idea what a Big Bamboo is. I have no idea what a "typical" laowai is.
Big Bamboo is a sports bar in Shanghai. Typical laowai is someone who'd make a statement like "typical Chinese" I'm not assuming anything, I just know I've been taken care of by CA in the past more than once in bad situations. Twice I've been able to get into business class on a PVG to SYD coach ticket after IRROPS just by being patient and nice during the explanation process. I'm not saying the OP is wrong to be angry but it's also not fair to blanket the entire population of China with a "typical" tag based upon a few bad experiences at the airport.
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