Originally Posted by
jiejie
Typical Chinese. Can parrot and perform as long as everything is by the manual and going as planned. IRROPs or any unusual situation, they fall apart and do their best to hide. And they do this to their Mandarin-speaking Chinese passengers also, so it's not a language issue. It's an attitude issue and a laziness issue.
You sound like a typical 老外I'd meet in Big Bamboo

I don't think generalizations like this are always accurate.
The OP had a bad experience but I've also managed to get CA to go well above and beyond what they are supposed to do on occasion when irregular ops are involved. It's all a matter of tact, but that's probably true anywhere in the world.