Originally Posted by uva185:19064761
That is pretty absurd!
One question, were you giving them your US Airways PNR or the CA PNR? For tickets that include multiple airlines each airline will create its own PNR. It's always wise to obtain each airline's PNR for your reservation as it makes it easier to reference your reservation in situations like this. Though in this case it doesn't look like that would have made much of a difference anyways.
I always have all the pnrs from all airlines. I gave ca pnr. At the airport, the pnr they showed me was the same pnr i had on file.