Originally Posted by
bseller
Couldn't get them to waive the fee entirely, but the duty manager (who INITIALLY had never heard of the Platinum "substitution"

) called SPG and was told about it.
He gave us breakfast buffet coupons for two that were likely worth more than the fee itself.
Maybe that's worth a try??
Dave
That is interesting. When I stayed here a month ago they gave me some drink coupons when I checked in. I didn't know why they gave them to me, but now reading about the Platinum "substitution", I assumed that is what they were for.