FlyerTalk Forums - View Single Post - Upgrade Benefit Language Revised
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Old Aug 1, 2012 | 12:21 am
  #122  
ohmark
All eyes on you!
20 Years on Site
 
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
It's difficult to guess why, a few months ago, Marriott initially decided to add the language as to limiting upgrades to one level up. This was a huge change from the previous "finest available accomodations", at least as to the language used (not sure it changed anything as to the actual upgrades). For whatever reason, the Marriott executive in charge of the elite program explicitly denied that there were, in fact, any changes to the language at all. She posted denials both in Facebook and Marriott Insiders. Now, another language change, this time adding back the possibility of a suite upgrade, something that had been removed from the program about five (?) years ago. Wouldn't it be nice to have somebody like a Marriott version of the Starwood Lurker around, and maybe have a shot at hearing a real explanation of what happened?
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