Originally Posted by
birsti
It's always great to walk down those stairs into the main immigration hall (if IAD is your final destination) and to see that only 5 counters are staffed
but the same goes for LAX too...I never got how they determine how many officers they need working the counters...throwing dices??
it's far more complicated than that!
there is a constant, let's call it R and that's the benchmark...
R=Number of arriving passengers * Number of Officers
there's no other way I could possibly explain the LAX-effect
