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Old Jul 30, 2012 | 8:40 pm
  #1005  
Happy
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Originally Posted by louie-m
Your total expiring fell $75, which is correct, as 75% of the $100 you redeemed would otherwise have expired.
I thought the 75% only being used to calculate the expiring currency? The 75% turned into expirating currency is from the ALL currency available. Are you saying that the redemption should not be taking 75% of the expiring currency then 25% NON-expiring currency? I thought the redemption should first take from the expiring currency, then if there is not enough, take the rest from the NON-expiring part.

Here are the sequence of events:

1) Total currency was $377 with $277 expiring Aug 1. Redeemed $70 and the expiring number changed to $219. Using your logic, $52.5 should be the number used to deduct from $277 - that should give me $224xx, but the balance is $219 intead.

2) Redeemed another $100 and the expiring balance changed to $144. This seems to match your 75% logic but I am not sure it is a co-incidence or not as 1) certainly does not support your logic.

3) Redeemed another $100 and the expiring balance changed to $69. Again, this seems to match your 75% logic. May be when a round number of $100 is used, the algorithm works this way.

But if 75% from expiring currency 25% from Non-expiring currency for redemption is the method, it does not explain the numbers in 1).

My guess is the calculation in the display is totally screwed up for accounts have original expiration months that are from May or June onward.

My husband's account anniversary is in March or April, his anniversary has long gone yet his account does NOT even show expiring currency.

e-Reward insisted it has sent me an email on June 28th informing me my currency would not expire this year - but I could not find such email, and believe I have never gotten it.

Last edited by Happy; Jul 30, 2012 at 9:06 pm
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