FlyerTalk Forums - View Single Post - Purposely missing a connection???

Jul 25, 2012 | 11:14 pm

#11

whytravelsomuch

Suspended

Join Date: May 2012

Programs: Choice Gold, Hilton Diamond, US CP

Posts: 334

Quote:

Originally Posted by crf450x

Very interesting about the "Hidden City". Never knew there was a term for it. The things I learn on here...

I did speak with the HA Call Center and they stated that I could get off in HNL for the LAX-HNL-OGG segment and miss the final leg and get my luggage in HNL and the Return flight from OGG-HNL-LAX will not be affected.

I asked the same question several different ways to make sure this was the case and the CS Rep insisted there would be no issue. Will try to speak with another rep to see if that is HA's official stance.

The HA call center is worthless. They have a bad habit of saying whatever they think will pacify the customer even if its incorrect information. If you miss the connecting flight, your return will be cancelled. Thats a standard practice at just about all airlines.

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