FlyerTalk Forums - View Single Post - Slow UG Processing at Gate
Thread: Slow UG Processing at Gate
View Single Post
Old Jul 23, 2012 | 8:59 am
  #2  
aacharya
FlyerTalk Evangelist
All eyes on you!
15 Years on Site
 
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,529
Originally Posted by 5khours
Was on a CLE>BOS flight yesterday. Asked about the UGs 45 minutes before departure and got a nasty glare from the GA, "We haven't processed them yet." Wait patiently. Boarding process starts, 20 minutes to departure. Ask again. Get another glare, but the GA finally takes 2 seconds to hit the button on the terminal and print out the new BPs.

Is this the new normal. Haven't had many gate UGs since 3/3, but my recollection is that it used to be a pretty prompt and predictable process.
Why would the GA process them anytime before 20 minutes out anyways, especially at a hublet?
aacharya is offline  
Reply