FlyerTalk Forums - View Single Post - UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
Old Jul 21, 2012 | 8:13 pm
  #2560  
srdshelly
15 Years on Site
 
Join Date: Jan 2007
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Posts: 339
Originally Posted by hobo13
I think that a lot of people who booked this deal could have been bought off by UA if they had simply come out in a conciliatory tone offering SOMETHING to those who got in on the deal.

Instead, they chose careful wording that takes an antagonistic tone, essentially blaming their own (loyal or otherwise) customers. They basically are so arrogant that they believe they are unequivocally right, and told all of us to go pound sand.

And then we wonder why this company is so maligned around here....
I'd actually like to see United grow a pair and shut down the accounts of these whiny freeloaders who think they're so entitled. Stick to your guns, United. It was obviously, unmistakably an error, and nobody deserves a free ticket to Hong Kong because of it.
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