Mrs IainC (also 1K) recently booked an international saver award ticket in Y on my MP account. When we tried to reserve seats in E+ on United.com the seat maps only allow the option of selecting seats in E. On all flights E+ is wide-open so no problems there. Very annoying, especially after the frustrations of trying to book this award itinerary on 1K line in the first place.

Is there any way to correct this anomaly online without having to call 1K or whatever dysfunctional call line it is now?