Originally Posted by
SeAAttle
As I recall, I could not see the QF flight SYD-DFW on my reservation at aa.com. The QF agent could not see it either but determined that it had been ticketed. When it was changed from AA code share to QF7, it was visible. When I asked that she do the same for the SFO-HKG flight (change AA codeshare to CX), she grumbled about not getting any money.
Perhaps I was a bit strong in my comments about the staff at RTW. One agent did help me by suggesting I terminate the Pacific Circle in DFW (to avoid jumping to the 24K miles level) and book DFW-SEA separately. The new level would have added $2000 to the fare. I booked DFW-SEA with a one-way upgrade for just over $200 (including the co-pay). I guess the last agent just left a bad taste in my mouth.
There have been a number of discussions over the years about AA's (and other OW airlines) desire to have the overwater/intercontinental segments. Apparently the way it has been explained is that the majority of the revenue from a OW xonex or cirpac (or whatever flavor rtw you want) ticket is in those overwater/intercontinental segments. Hence why the airline doing all the work (in this case AA) would like some of that revenue by wanting at least one of the overwater segments as an AA flight number.
Without exception, I have always found the AA rtw desk to be most helpful in setting up and booking rtw tickets.