FlyerTalk Forums - View Single Post - UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
Old Jul 20, 2012 | 9:12 am
  #2237  
dcstudent
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Although I appreciate the moralists on this board saying that those who booked the tickets shouldn't be so "greedy", etc...the matter is UA is more than willing to screw me/us when we make a mistake, so why should they be able to back out of theirs?

If I make an error, I get charged fees/refares/talk to someone in India who thinks Dulles is Dallas/wait on hold for 2 hours (I don't have status - anymore - on UA), but if UA makes a mistake and discovers it days later they should just be able to cancel it and walk away?

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Last edited by dcstudent; Jul 20, 2012 at 9:25 am
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