Originally Posted by wilp888

I think United should take a long serious look at what happened. Sure, there were some who wanted something for nothing but I suspect, from a lot of comments on this thread, that some people just wanted to get back at United because they were so angry with the company and wanted to get back at United in any way possible. The total and complete lack of sympathy and concern for the company from many of its long time customers is indicative of the poisoned relationship that exists. I hope United realise how unhealthy and dangerous this situation is.