Sorry to hear that it's the drive and fwiw, how old is the drive? The reason I ask is that the hard drive in my laptop died and for "you know what" & giggles, I went to Seagate's web site to see if it was still under warranty and lo and behold it was . I called the 800 number listed and they shipped me a replacement drive. The drive is factory refurbished and it carries the remaining part of of the 5 year warranty so I have 13 months left (and for me where this is an ancient laptop and the same size drive was out of stock, I opted for a slightly smaller drive)