Originally Posted by
moulder3
Sorry, I should have clarified... While I am forced to book via a travel agent, I can choose any airline & flight cost. My point is simply that no other major airline restricts points to only bookings from their own website.
Southwest used to do this (give bonus points only for online bookings). The rationale was that other booking avenues cost the airline more money. Was it fair to customers? Not really. But it was fair to the airline.