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Old Jul 18, 2012 | 10:11 am
  #22  
Kagehitokiri
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Join Date: Jun 2006
Location: IAD/DCA
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you dont seem to understand, there was a dress code, that was only selectively enforced on some non-guests, and done in a poor way by any standard

not to mention >
Originally Posted by vuittonsofstyle
The door policy does not appear to keep out the sightseers. Earlier this year we watched endless lines of backpacker people wander past the Verandah with their cameras
but all this is presumably moot after kurt left. feb 2012 >
Originally Posted by GetSetJetSet
I'm currently at the Mandarin-Oriental...lobby...swarming large groups
Originally Posted by FlyerEC
Must have just missed you

It is/was indeed very full with what seemed like a few functions/ meetings on concurrently.

I too feel that perhaps a number of the staff weren't coping as well but some were . Perhaps with many new staff since Jan G came onboard, the training is still in progress & not up to speed - MO standards yet. There's a note in the room too that MOBKK is sponsoring an apprenticeship program & to bear with - encourage - these individuals.

perhaps the type of crowd you encountered didn't help

It's that the numbers that come to gawk don't help either

many older staff have retired
i just thought of something. for bangkok, maybe the owners wanted to cut costs, so they made sure to bring in a (nonluxury) GM to do that, to prevent any loss of face for kurt. must also be less compensation.

certainly not a coincidence that both people we are discussing went from washington (poorly regarded) to bangkok, and someone specifically mentioned having dealt with amanda in the past. at poorly regarded excelsior.

also, kahala is currently poorly regarded re service, with halekulani being comparably better. if it was not better regarded under MO, thats another point. >
Originally Posted by mcgahat
stayed at the Kahala several times in 98,99 and 2000...service was pretty bad

Last edited by Kagehitokiri; Aug 17, 2012 at 9:08 pm
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