FlyerTalk Forums - View Single Post - Rumored changes to jetBlue elite program
View Single Post
Old Jul 17, 2012 | 8:15 pm
  #13  
moulder3
All eyes on you!
20 Years on Site
 
Join Date: Aug 2004
Programs: SPG Lifetime Platinum, Hyatt Diamond, JetBlue Mosaic, AA Platinum, National Executive Elite
Posts: 635
So if I read the new perks correctly, this means that Mosaic members will get 6 base points on every flight (if booked through travel agent, 3rd party or 800-jetblue) and the same 3 point bonus, but only if booked through jetblue.com--for the potential of 9 points per dollar?

I have to say that this is a bit of a letdown. Don't get me wrong, I think a 50% point bonus is great...but my guess is that a high percentage of the customers who will qualify for Mosaic (myself included) are required to book through corporate travel agents and I was REALLY hoping that JetBlue would offer its most loyal customers the same bonus points (in this case 9 points) regardless of whether the ticket was booked on jetblue.com or through a travel agent. I understand there is a slight increase in cost to JetBlue from tickets booked through travel agents, but I would think they'd swallow the difference for their most valuable customers.

Assuming I'm reading the news release correctly, JetBlue will treat it's most loyal (and profitable) business customers--who are forced to book through travel agents--with the exact same 6 points per dollar that customers on lower fare personal tickets get (if booked through jetblue.com)? I really hope they rethink this before launching this fall!! No other airline restricts elite bonuses to only tickets booked through their website--and JetBlue is way better than any legacy carrier. C'mon B6, don't let us down!
moulder3 is offline