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Old Jul 16, 2012, 11:53 am
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ironmanjt
 
Join Date: Mar 2003
Location: anywhere and everywhere
Programs: UA GS, AS MVP 100K, DL Diamond, Marriot Lifetime Titanium, AmEx Centurion
Posts: 5,504
High-level customer service contact?

Can anyone share an e-mail or phone number for someone in a high enough position to look into a rather serious customer service problem?

I don't want to go into all of the details here, but it involves a gate agent yelling at several passengers before cursing at me as well as a flight attendant and pilot. Crew was great and said they would be filing a report themselves on how they'd been treated, but I want to make sure someone high enough up to do something about this agent is made aware.
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