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Old Jul 16, 2012 | 11:53 am
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ironmanjt
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High-level customer service contact?

Can anyone share an e-mail or phone number for someone in a high enough position to look into a rather serious customer service problem?

I don't want to go into all of the details here, but it involves a gate agent yelling at several passengers before cursing at me as well as a flight attendant and pilot. Crew was great and said they would be filing a report themselves on how they'd been treated, but I want to make sure someone high enough up to do something about this agent is made aware.
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