FlyerTalk Forums - View Single Post - TSA customer relations in checkpoint queue
Old Jul 16, 2012 | 4:17 am
  #23  
BubbaLoop
 
Join Date: Dec 2008
Posts: 1,444
Originally Posted by TSORon
A guess only, but I get the feeling you had an encounter with a Behavior Detection Officer (BDO). Their job is in particular to observe passengers for behaviors that might signal a threat to an aircraft. Asking questions and providing advise enhances the officers ability to observe actions and reactions, and therefore assists them in their job. Being nice while doing so also helps them by not presenting a threatening presence when talking with the passengers.

Just a guess mind you, but it sounds about right to me.
The problem is that the most respected scientific journal in the World has not managed to uncover a single grain of scientific support for methods adopted by BDOs. This is a pure waste of time and resources.
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