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Thread: TSA customer relations in checkpoint queue
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Old Jul 15, 2012 | 3:06 pm
  #6  
saulblum
 
Join Date: Jun 2006
Location: Boston
Posts: 821
Originally Posted by TSORon
Being nice while doing so also helps them by not presenting a threatening presence when talking with the passengers.
So are you implying that by simply ignoring said BDO -- not in a brusque manner, just simply not wanting to engage in conversation -- he could have escalated the matter and had you tagged for additional screening?
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