FlyerTalk Forums - View Single Post - TSA customer relations in checkpoint queue
Old Jul 15, 2012 | 2:09 pm
  #3  
Carl Johnson
 
Join Date: Feb 2007
Location: SEA
Programs: Delta TDK(or care)WIA, Hilton Diamond
Posts: 1,869
Originally Posted by TSORon
A guess only, but I get the feeling you had an encounter with a Behavior Detection Officer (BDO). Their job is in particular to observe passengers for behaviors that might signal a threat to an aircraft. Asking questions and providing advise enhances the officers ability to observe actions and reactions, and therefore assists them in their job. Being nice while doing so also helps them by not presenting a threatening presence when talking with the passengers.

Just a guess mind you, but it sounds about right to me.
So, waste of taxpayer money.
Carl Johnson is offline