Originally Posted by
broadwayblue
These two statements are conflicting. I did always assume that if a gratuity/service charge/fee was disclosed on the menu they had the right to charge it. Obviously if it wasn't posted that's an entirely different story.
Nope. Server here. We do 18% for parties of eight or more. If a guest requests, we have to take it off the bill. Might be different with large banquets since we have contracts essentially, but for any other table, it is removed by guest request.
Chris