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Thread: Citi ThankYou Travel Fee for Ticket Cancellation?
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Old Jul 12, 2012 | 9:24 pm
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Happy
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Originally Posted by epicurus
last time I cancelled a UA ticket purchased through TY website on United.com, within 24 hours of booking, then call Citi to get the point back, no problem.

today when I called TY center trying to cancel a UA ticket I purchase this morning, I was told there is a $35 per ticket fee charged by the TY travel agent.

is this true or just an ignorant CSR?
May be there is new rule? Is there any information on the site regarding the cancellation fee at the time of booking?

When was your "last time" booking?
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