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Old Jul 12, 2012 | 1:38 pm
  #51  
star_world
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Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,240
Originally Posted by UA-NYC
I think we all get that you support the management team. I'd say most of "us" don't. Maybe we should start a poll.
I certainly don't. I think the communication has been terrible and the training that has been provided to the vast numbers of PMUA agents to date has been woefully inadequate. That affects me as a customer. Pointing out that somebody has a naive or incorrect view of what is realistic does not equate to supporting anyone. You can start any sort of poll you like but be careful, as always of making blanket (incorrect) judgements.
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