CS said no elite benefits for PLN booking
Newbie here. I am MR Plat and have a Priceline booking later this week at the Marriott Regents Park. Prior threads have indicated that I should receive some elite benefits as well as earning points for incidental expenditures. I don't need a gift and won't have time to visit the lounge - all I really care about in unlimited internet.
When I called to have my MR number listed on the reservation, I was informed that I was not entitled to any elite benefits on a Priceline booking. The agent supposedly read aloud from the T&Cs. It was suggested that I ask nicely at check-in to see if the hotel would waive the internet fees.
Has the policy changed? I don't use PLN much but I've never had this problem with other brands.