FlyerTalk Forums - View Single Post - Major change to Expedia BRG
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Old Jul 8, 2012, 12:59 am
  #103  
TheHan
 
Join Date: Jul 2012
Posts: 2
BRG Crackdown

I don't know if the terms and conditions to expedia have been amended, but I just got off the phone with an expedia rep and she mentioned that if I cancelled my reservation for a BPG claim that they would remove the 50 dollar coupon. I was not even refunded my amount of cancellation yet the case has been referred to a higher up for a call back. I have experienced the same problems everyone is talking about not being able to cancel reservations online, but in the past they have refunded the amount right after I called them. This is an unfamiliar procedure and I have a feeling that it's going to be the last BPG I claim. Good Bye Expedia, it's been a good run.
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