Originally Posted by
chaoslady
Hi,
I wanted to use a coupon BRG. On-line not possibly. So I called. The agent tried it 8 times. Unfortunately, unsuccessfully.
After 60 minutes he gave me a Refund for the credit card of 50$.
Wow, this looks like the situation is getting worse.
You mean the call took 60 minutes long, before he did the workaround for a CC refund?
I assume you received an email from Expedia confirming the refund with a reference to the booking ID and the refund so in case the refund does not show up on your CC you could dispute the charge difference.