Originally Posted by
mike_la_jolla
Restating, the question:
"If I am paying a premium for a room at a 5* facility, it is reasonable to expect premium access to the resources? Where is the line between what is reasonable and unreasonable?"
im not even saying premium access, but rather access to begin with. especially when talking about resorts of decreasing size. and even outside that, beach hotels that rent the only pool..
Originally Posted by
mike_la_jolla
FS Maui is the classic example here. I am seeing recent posts that the $100 lounge chair at the pool remains the status quo. And this is AFTER the adult pool was added. I still remember the 2-hour wait for two bar seats. That was followed the next day by finding all, and I mean ALL of the chairs around the pool to be 'reserved'
what happens when you move the stuff off a chair? i have forgotten to ask this.
Originally Posted by
mike_la_jolla
Rosewood Sand Hill...hosting an 'event' that choked up the entire facility: parking, restaurant, bar, pool, everything. My subsequent, heated, discussion with the GM did not go well
exactly what im talking about, especially because nonguests. considering only one restaurant, if pool was full, this is worse than pool bar/etc being crowded with nonguests. (including at least 1 FS, and as you mention fullerton bay.) even if they didnt require event to buyout hotel rooms, they could have shut down hotel. but the thing that becomes absolutely the most unacceptable is not contacting/alerting hotel guests who were booked.
Originally Posted by
Kagehitokiri
Originally Posted by
calitripgal
we have experienced this scenario, chavvy, exactly as described...at...FS Denver
Originally Posted by
calitripgal
I've not been keen on several recent FS experiences. Each on a weeknight where a mob scene had overtaken the lounge, bar and pool deck. The last occassion, while checking in the front desk staff explained that the bar and pool area were open to the public for a weekly social function, they recommended a room on the opposite side of the hotel...no biggie. When we returned later that evening wow what a sight; the mob scene had moved from the bar to the pool and the lobby. evidentally this is/was a weekly thing. I'm reluctant to describe the demographics/scene except to say it's a very young crowd.
= FS denver?
...
Originally Posted by
mike_la_jolla
FS Boston...staff does a good job at recognizing hotels guests and making an attempt to accommodate. FS NY also.
Raffles Singapore...pool is certainly nice
examples demonstrating whats possible - service at FS, and design at raffles
PH tokyo did finally get rid of bar fee for guests
Originally Posted by
The_Daddy
It is, of course, another story when those events occupy exclusively restaurants/pools or other premises that guests are legitimally expecting to use in case they so wish
exactly the point of thread the thread (examples in first post)