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Old Jul 4, 2012 | 7:58 pm
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sxc
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The CX style of service

The reason for the posting of this thread is not to argue with the OP of this thread, but to express my experience onboard CX:

http://www.flyertalk.com/forum/catha...re-i-said.html

I have flown many CX sectors, and I don't think I've ever had the kind of service that was described in this thread. Yes the FAs are always respectful, but I don't think I've ever found them to apologise everytime they come to speak to me. Maybe I just expect polite behaviour to be a given, but I don't think I have ever felt their approach is out of place. Yes there is always "Mr sxc, would you like another glass?", "Mr sxc, can I take away your tray", "Mr sxc, today we have chicken with cashews..." but never "I'm sorry..." for no reason at all.

The described behaviour baffles me as I never see it!
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