Originally Posted by Anthemflyer

I just booked 3 RT transatlantic flights online and got a reference code and the message to call their support desk. Got routed to India and had a marvelous time with a non-English speaking agent. After giving her my CC again, she said it was declined. I called Amex and they said the 1st time my card was approved. It was the next THREE times that she ran it that caused it to be declined. 3 phone calls later, I got the flights booked, but then was charged a service fee for using their phone service!