Originally Posted by
mandc2000
Same here -very generous to state that if a co-pay upgrade doesn't clear they will refund money and miles for no fee - how about the interest you are earning on all the co-pays
I thought the exact same thing. Want an upgrade? Apply as early as possible and be at the top of the list = we get to collect and keep your money longer.
Oh, and then we'll take weeks to issue the refund we owe you once you find yourself sitting in back.